Phone call with a client

Open the call, explain one thing clearly and close with a next step.

Your tutor sets the scene with one line, then you talk it through out loud:

Hello, you've reached me. You wanted to talk about something?

Free for 60 seconds. No card, no sign-up.

What happens on the call

You do most of the talking. Your tutor keeps replies short and asks you a question back.
Mistakes are fixed one at a time, after you finish a thought, never mid-sentence.
First you get a nudge to fix it yourself. If you are stuck, your tutor says it once and you say it again.
Afterwards you get notes: what you did well, up to two fixes, and one phrase to keep.